Privacy Policy | Green Man Group

Last updated: 07th November 2025

1. Introduction
Green Man Environmental Services Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website, contact us, or use our services.

We are a UK-based company providing heating, ventilation, and air conditioning (HVAC) services across the country, supported by our mobile engineering teams.

2. Information We Collect
We may collect and process the following types of personal information:

Contact details such as your name, email address, phone number, and company information.
Service-related information such as property addresses, job details, and maintenance records.
Financial details for invoicing and payment purposes.
Website usage data, including IP addresses, browser type, and cookies to improve our site performance and user experience.

3. How We Use Your Information
We use your data to:

Provide and manage our HVAC services and contracts.
Respond to your enquiries and provide quotations.
Manage customer accounts, billing, and payments.
Meet legal and regulatory obligations.
Improve our website, services, and communication.

We will only use your personal data where the law allows, including when it is necessary to perform a contract with you, comply with legal obligations, or for our legitimate business interests.

4. Sharing Your Information
We do not sell or rent personal data. We may share information with:

Our employees and mobile engineers who need it to perform services.
Approved suppliers and subcontractors assisting in contract fulfilment.
Professional advisers (e.g., accountants, insurers, legal advisers).
Government authorities where required by law.

All third parties are required to respect your data and process it in accordance with the law.

5. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or alteration.

6. Data Retention
We will retain your personal data only as long as necessary to fulfil the purposes we collected it for, including for satisfying any legal, accounting, or reporting requirements.

7. Your Rights
Under UK data protection law, you have the right to:

Access the personal data we hold about you.
Request correction or deletion of your data.
Object to processing or request restriction of use.
Withdraw consent where processing is based on consent.
Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

To exercise any of these rights, please contact us using the details below.

8. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact:

Green Man Environmental Services Limited
Head Office: Unit 2 Lower Road Trading Estate, Ledbury, Herefordshire, HR8 2DJ
Email: info@greenmangroup.org
Phone: 01531 633989

9. Updates to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.